[نوراااان]

ازيكم يابنات اكيد كلكم عارفين ان ان شاء الله الخطوط السعوديه نازله قريب يعنى ان شاء الله قولو مثلا بعد شهر ونص الامتحان اللى هتعملوه ان شاء الله فى المعهد البريطانى لازمله تحضير لانه يخص البيزنيس انجلش وطبعا الناس اللى هتقدر تذاكر وتستوعبه وتفهمه هتجتاز الامتحان واللى مش هتقدر تستوعب المعلومات عنه يبقا ارجوكم يابنات تروحو تاخدو كورس انجلش فى اى معهد يكون كويس عن business english

how to write report in business english
how to write letter in business english
how to write message

لان الامتحان بيبقا عباره عن ياااما تكتبى رساله اعتذار انك مش هتحضرى مثلا اجتماع او هتكبتى تقرير عن الموظفين الكويسن مثلا او هتكتبى تعليمات الشركه للموظفين الجداد وده طبعا هيحتاج انكم تحفظو مصطلحات تجاريه انجليزيه اتفقنا؟؟
وده صيغة الامتحان
https://www.bulats.org/docs/writing_en.pdf

يعنى الامتحان هيجيى قطعتين ياااما تكتبى ريبورت بانواعه
ياااما رساله بانواعها من تاكيد حجز زاو حجز . او عمل اوردر . او اعتذار رسمى .اعتذار غير رسمى

report يتكون من
Terms of Reference
Procedure
Findings
Conclusions
Recommendations
A report is divided into four areas:

• Terms of Reference- This section gives background information on the reason for the report. It usually includes the person requesting the report.
• Procedure- The procedure provides the exact steps taken and methods used for the report.
• Findings- The findings point out discoveries made during the course of the report investigation.
• Conclusions- The conclusions provide logical conclusions based on the findings.
• Recommendations- The recommendations state actions that the writer of the report feels need to be taken based on the findings and conclusions.

Reports should be concise and factual. Opinions are given in the "conclusions" section. However, these opinions should be based on facts presented in the "findings".
Use simple tenses (usually the present simple) to express facts.
Use the imperative form (Discuss the possibility ..., Give priority ..., etc.) in the "recommendations" section as these apply to the company
as a whole
ده اللى على اساسه هتكتبى ريبورت ناجح قوى والكلام ده معناه ايه بقا
معناه ان الريبورت بيتكون من 4 مجموعات
رقم واحد سبب كتابت الريبورت ومعلومات عن الريبورت يعنى مثلا
انا اكتب الريبورت ده بناء على طلب المدير منى
وبعد كده الاجرائات اللى انت اتبعتها فى حل المشكله او تنفيذ الطلب اللى طلبه منك المدير
3 فقره النتائج من الريبورت 4 فقره التوصيات
يعنى مثلا لو جالك يقلك المدير بيقلك ان الشركه اللى بعتولها المنتجات قالت ان المنتجات منتهيه الصلاحيه والمدير بيطلب منك تعمل تقرير عن الموضوع ده يبقا هتبدا الريبورت تكتب سبب كتابتك للريوبرت وهتقول الاجرائات اللى انت اخدتها للبحث عن المشكله والنتايجج اللى ترتبت على كده وبعد كده هتقول للمدير رايك فى المشكله ودى هتبقا التوصيات
ده مثال لريبورت محلول
.Reports: Example Report

Terms of Reference
Margaret Anderson, Director of Personnel has requested this report on employee benefits satisfaction. The report was to be submitted to her by 28 June.
Procedure
A representative selection of 15% of all employees were interviewed in the period between April 1st and April 15th concerning:

1. Overall satisfaction with our current benefits package
2. Problems encountered when dealing with the personnel department
3. Suggestions for the improvement of communication policies
4. Problems encountered when dealing with our HMO

Findings

1. Employees were generally satisfied with the current benefits package.
2. Some problems were encountered when requesting vacation due to what is perceived as long approval waiting periods.
3. Older employees repeatedly had problems with HMO prescription drugs procedures.
4. Employees between the ages of 22 and 30 report few problems with HMO.
5. Most employees complain about the lack of dental insurance in our benefits package.
6. The most common suggestion for improvement was for the ability to process benefits requests online.

Conclusions

1. Older employees, those over 50, are having serious problems with our HMO's ability to provide prescription drugs.
2. Our benefits request system needs to be revised as most complaints concerning in-house processing.
3. Improvements need to take place in personnel department response time.
4. Information technology improvements should be considered as employees become more technologically savvy.

Recommendations

1. Meet with HMO representatives to discuss the serious nature of complaints concerning prescription drug benefits for older employees.
2. Give priority to vacation request response time as employees need faster approval in order to be able to plan their vacations.
3. Take no special actions for the benefits package of younger employees.
4. Discuss the possibility of adding an online benefits requests system to our company Intranet

اما عن الايميل والرساله :
Dear Personnel Director,
Dear Sir or Madam: (use if you don't know who you are writing to)
Dear Dr, Mr, Mrs, Miss or Ms Smith: (use if you know who you are writing to, and have a formal relationship with - VERY IMPORTANT use Ms for women unless asked to use Mrs or Miss)
Dear Frank: (use if the person is a close business contact or friend)
The Reference
With reference to your advertisement in the Times, your letter of 23 rd March,
your phone call today,
Thank you for your letter of March 5 th .
The Reason for Writing
I am writing to inquire about
apologize for
confirm

Requesting
Could you possibly?
I would be grateful if you could

Agreeing to Requests
I would be delighted to

Giving Bad News
Unfortunately
I am afraid that

Enclosing Documents
I am enclosing
Please find enclosed
Enclosed you will find

Closing Remarks
Thank you for your help Please contact us again if we can help in any way.
there are any problems.
you have any questions.
Reference to Future Contact
I look forward to ...
hearing from you soon.
meeting you next Tuesday.
seeing you next Thursday.
The Finish
Yours faithfully, (If you don't know the name of the person you're writing to)
Yours sincerely, (If you know the name of the person you're writing to)
Best wishes,
Best regards, (If the person is a close business contact or friend)
Sample Letter
Here is a sample letter using some of these forms:
Ken's Cheese House
34 Chatley Avenue
Seattle, WA 98765
Tel:
Fax:
Email: [email protected]
October 23, 2006
Fred Flintstone
Sales Manager
Cheese Specialists Inc.
456 Rubble Road
Rockville, IL

Dear Mr Flintstone:
With reference to our telephone conversation today, I am writing to confirm your order for: 120 x Cheddar Deluxe Ref. No. 856
The order will be shipped within three days via UPS and should arrive at your store in about 10 days.
Please contact us again if we can help in any way.
Yours sincerely,

ده موقع فيه كلمات احفظو اللى تقدرو عليها منه دى مصطلحات تجاريه
https://www.learn-english-today.com/business-english/A-business-english-contents.html

اغتنمو الفرصه وروحو خدو كورس انجليزى تجارى فى اى مركز محترم كده وان شاء الله هيعلمووكم كتابة الريبورتات والرسايل والاميلات التجاريه وهتجتازو الامتحان ان شاء الله وهتشتغلو وهتحققو كل احلامكم
فى مركز بيرلتز او القوات المسلحه او اى مركز يكون رخيص وكويس كمان
ربنا معاكم يارب

[hend bakeer]

شكرا يا نوران على مجهودك ........ يعنى الامتحان كله بيكون قائم على الجزء ده بس

[نوراااان]

ايوا يااحببتى بيبقا عباره عن كتابة تقرير او رساله
رسالة اعتذار
او رسالة تسويق منتج
او رسالة تهنئه بعيد ميلاد لمديرك
او تقرير عن سوء عمل الموظفين
او تقرير عن الشركه عمتا
او تقرير عن مشكله ماا فى الشركه
او تقرير عن مميزات ومرتبات الشركه
او رسالة ترحيب للموظفين الجداد
لابد من وضع بدايه ونهايه للتقارير والرسايل
يعنى الرسايل تقريبا كلها بتنتهى
yours sincerely
وبتبتدى بالعنوان وdear mr or mrs or miss

والتقارير بتنتهى باامضاء شخصى والتاريخ

[نوراااان]

بتمنالكم كل خير يابنات ربنا معاكم

[mariam khalil]

shokrn ya nouraaaaan bgd rbna y7"likiiiiiiiiiii w fr7teniii awiiii lma bt2olii nzleeen orybb yraaab bgd isa :D:D:D thxxx againnn honnyyy mwaah

[نوراااان]

ايوا ياحبيبتى معلومه مؤكده انهم ان شاء الله نازلين كمان شهر من دلوقتى ذاكرى بقا ياااما روحى خدى كورس بينزنس انجلش واتعلمى ازاى تكتبى ريبورتات ومسجات وليترز تجاريه

[نوراااان]

Why write Business Letters?

There are many reasons why you may need to write business letters or other correspondence:

• to persuade
• to inform
• to request
• to express thanks
• to remind
• to recommend
• to apologize
• to congratulate
• to reject a proposal or offer
• to introduce a person or policy
• to invite or welcome
• to follow up

بعض من الرسايل التجاريه :
Requesting Informatio

54 Oxford Road, Skagnes SK3 4RG
Tel: 0223 123 4567 Fax: 0223 765 4321
Email: [email protected]Date
Lingua Services Galactic Ltd
69 Milk Street
LONDON SW7 6AW
Dear Sirs
Translation Brochure
I should be grateful if you would send us your brochure and price list about your translation services.
We are currently developing our sales literature and web sites and are interested in translating these into five languages apart from English.
I look forward to hearing from you.
Yours faithfully
Andrea Philips
Andrea Philips
Marketing Manager
<H1>Letter of Invitation

PJ Party
22 Yew Street, Cambridge, Ontario
Tel: 416-223-8900
April 7th, 20--
Dear Valued Customer:
Our records show that you have been a customer of PJ Party Inc. since our grand opening last year. We would like to thank you for your business by inviting you to our preferred customer Spring Extravaganza this Saturday.
Saturday's sales event is by invitation only. All of our stock, including pajamas and bedding will be marked down from 50-80% off.* Doors open at 9:00 AM sharp. Complimentary coffee and donuts will be served. Public admission will commence at noon.
In addition, please accept the enclosed $10 gift certificate to use with your purchase of $75 or more.
We look forward to seeing you at PJ's on Saturday. Please bring this invitation with you and present it at the door.
Sincerely,
Linda Lane

</H1>Dreamtime Movies Universal Ltd
54 Oxford Road, Skagnes SK3 4RG
Tel: 0223 123 4567 Fax: 0223 765 4321
Email: [email protected]
Date
Lingua Services Galactic Ltd
69 Milk Street
LONDON SW7 6AW
Dear Sirs
Translation Brochure
I should be grateful if you would send us your brochure and price list about your translation services.
We are currently developing our sales literature and web sites and are interested in translating these into five languages apart from English.
I look forward to hearing from you.
Yours faithfully
Andrea Philips
Andrea Philips
Marketing Manager

[نوراااان]

Important Points to Remember

• Email is much less formal than a written letter. Emails are usually short and concise.
• If you are writing to someone you don't know, a simple "Hello" is adequate. Using a salutation such as "Dear Mr Smith," is too formal.
• When writing to someone you know well, feel free to write as if you are speaking to the person.
• Use abbreviated verb forms (He's, We're, He'd, etc.)
• Include a telephone number to the signature of the email. This will give the recipient the chance to telephone if necessary.
• It is not necessary to include your email address as the recipient can just reply to the email.
• When replying eliminate all the information that is not necessary. Only leave the sections of text that are related to your reply. This will save your reader time when reading your email

[نوراااان]

• Are you having trouble ..Business Letter Writing: Sales Letters
  
  .
• This is why it is important to have ...
• At X, we have the skills and experience to ...
• May we stop by and offer you a FREE estimate of how much it would cost to ...
• If so, give us a call at X and set up and appointment with one of your friendly operators.

Example Letter
Document Makers
2398 Red Street
Salem, MA 34588


March 10, 2001

Thomas R. Smith
Drivers Co.
3489 Greene Ave.
Olympia, WA 98502
Dear Mr. Smith:
Are you having trouble getting your important documents formatted correctly? If you are like most business owners, you have trouble finding the time to economically produce good-looking documents. This is why it is important to have a specialist take care of your most important documents.
At Documents Makers, we have the skills and experience to come in and help you make the best possible impression. May we stop by and offer you a FREE estimate of how much it would cost to get your documents looking great? If so, give us a call at and set up and appointment with one of your friendly operators.
Sincerely,
(signature here)
Richard Brown
President
RB/sp

If business letter writing is important to your career, I'd consider purchasing 3,001 Business and Sales letters. This reasonably priced package provides templates of English business letters for just about any business situation imaginable. For more detailed help with standard business writing skills, I highly recommend these business English books.
For more examples of various business letters, use this guide to different types of business letters to learn more types of business letters.

[caty cat]

merci awee ya nouran 3la m3lomatek bs kont 3aez a3ref course business english kam level w bitakhed fee wa2et ad eah yaret 7ad ygawebny ?????????????????????????

[hend bakeer]

اقتباس:     المشاركة الأصلية كتبت بواسطة نوراااان  

ايوا يااحببتى بيبقا عباره عن كتابة تقرير او رساله
رسالة اعتذار
او رسالة تسويق منتج
او رسالة تهنئه بعيد ميلاد لمديرك
او تقرير عن سوء عمل الموظفين
او تقرير عن الشركه عمتا
او تقرير عن مشكله ماا فى الشركه
او تقرير عن مميزات ومرتبات الشركه
او رسالة ترحيب للموظفين الجداد
لابد من وضع بدايه ونهايه للتقارير والرسايل
يعنى الرسايل تقريبا كلها بتنتهى
yours sincerely
وبتبتدى بالعنوان وdear mr or mrs or miss

والتقارير بتنتهى باامضاء شخصى والتاريخ

متشكرة جدا يا جمييييييل وان شاء الله خير باذن الله

[mariam khalil]

taib nouraaan ana kont 3yza 2as2l 3ala hagaaa law sam7teee....law ana msln bktb takreeeer mafroood aktboo kolo 3ala b3do y3nii el fkraaat de kolhaaa ta7t b3dehaa wla lazm fooo2 kol fakra el 3nwaaan bt3haaa...fhmaaa asde wlaaa aa?? y3nii aktb msln

terms of reference w ta7teeeeh el klaaaaam bta3oooo 3la 7asb el report tb3nnn w b3d kidaaa

proceders w ta7tee el klaam bta3oooo

walaaa

bktb el report kolo 3ala b3doo miin 3"er el 3naweeen dee>????

[نوراااان]

لا لا لا بصى ياحبيبتى دلوقتى لو اطلب منك انك تكتبى تقرير عن الشركه مثلا فى موظفين جداد وصلو الشركه الكلام اللى فوق ده يعنى تقسيم الفقرات بتفهمك ازاى ترتبى الريبورت يعنى
مش هتكتبى terms of reference
والكلام ده
هتبتدى الريبورت بكتابت خلفيه بسيطه عن الموضوع فى خلال مثلا 3 سطور وبعدين تكتبى الاجرائات اللى انتى اتبعتيها عشان تحلى المشكله او اللى اتبعتيها فى الموضوع اللى طلبه منك المدير وبعد كده النتائج وبعد كده بتقولى رايك فى الموضوع وتمضى تحت
يعنى مثلا اطلب منى اكتب تقرير للطلاب اللى فى كلية تجاره لانهم جايين يتدربو فى الشركه عندى فالمديرقالى اكتب ليهم تقرير اقلهم على المواعيد والمميزات وعن قواعد الشركه
فااانا ابتديت الريبورت وقلت فى بدايته
باسم الشركه والعاملين عليها اود ان ارحب بكم فى شركتنا
مواعيد الشركه من كذا لكذا والاجازاة يوم فى الاسبوع والمميزات كذا وكذا وبعدين ترغى بقا يعنى اكتبى كل اللمميزات اللى ممكن تكون موجوده فى الشركه من مرتبات وترقيات وبدلات وممكن تعملى ناصحه وتشجعيهم انهم لو اثبتو كفائتهم هيشتغلو فى الشركه بمرتب عالى مثلا بعد التدريب وتنهى التقرير
الرساله بقا اهم حاجه البدايه والنهايه يعنى تركزى فى البدايه
dear ,mr,mrs ,mis
hello,
النهايه yours faithfully لو بتبعتيها فورمال
yours sincerely لو مش فورمال

[نوراااان]

ايوا روحى خدى كورس احسنلك هتعدى فيه شهر مثلا مش كتير كام ليفل هو مش ليفل اصل الانجليزى التجارى ده ليه مطلحات تجاريه وتتعلمى ازاى تكتبى التقارير والرسايل التجاريه وكده روحى احسن ليكى

[نوراااان]

ممكن تاخديه مضغوط او فى البيت تجيبى مدرس يديكى بس يكون شاطر

[mariam khalil]

THXXXX YA NOURAAAAN AWIIIIIIIIIIIIIII..MWAAAAAAAH

[hend bakeer]

نوران بعد اذنك تعرفى بنمتحن الامتحان فين ........ انا سمعت وانا بقدم السى فى بيكون معابا الشهادة اجتياز الاختبار

[mariam khalil]

hend e7na bn3mloo mfroood fl british council bs ana el kont 3rfaaah enhoom lma bynzloo el e3laaan bnroo7 n3mloooo da el kont b2raaah y3niiii bs yreet 7d y2kd 3lina law neroo7 nmt7noo e7naaa wla nstnaaa wla aa :D

[hend bakeer]

ياريت لو حد يعرف يا مريم ..... متشكرة على ردك يا مريووووووووووووم

[noni85]

bs kda el emta7an hayeb2aaaaa sa3b awee mesh 3arfa azaker eh belzabtttttt

[Loly Yehya]

يا جماعه انا مش فاهمه خاااااااالص حاجه في البولاتس ده
ومفيش وقت اخد كورس
ياريت حد يشرحه ببساطه او يديني موقع شرحه كويس

[Yoya-89]

معلومات مفيده جداااااااا... جزاكي الله كل خير يا نوران

[Loly Yehya]

يا جماعه حد يفهمني في الخطاب بنكتب عنوان وتاريخ ولا لا ؟؟
انا لما شوفت نموذج الامتحان لقيت انهم مش بيكتبوا تاريخ او عنوان في السؤال

[MISS NOHA]

الامتحان كان يوم 1/12

[مضيفة السعودية]

مشكورة موضوع جدا مفيد

[asmaa_8]

thank youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu uuuuuuuuuuuuuuuuu

[sweeta]

ربنا يكرمك بجد مرسيييييييييي اوي على المعلومات دي مفيدة جدا بجد

انا كنت عايزة اسال لما يجيلي سؤال اعملي اعلان advertisement

هل فيه اسس ليه ولا اي حاجة تيجي في دماغي ولا ايه ؟؟؟

شكرا :)

[moon_light]

سويتى انا عرفت ان فيه اخر فرصه امتحان بكره للبولاتس الساعه 11
فى المعهد البريطانى روحى وخدى معاكى صوره شخصيه و270
وزى ما قلتلك الامتحان سهل بس خلى بالك ابقى كلمى الرقم الى قلتلك عليه
عشان هتروحى هناك بعد كده تقيسى وزن وطوول
وبالتوفيق ان شاء الله

[sweeta]

اااه يا مون منا كلمته وقالي عشان كدة بسال عن الاسئلة
ربنا يخليكي بجد والله :)
انتي معندكيش فكرة عن الادفرتسمنت ؟
وماتعرفيش اروح فورمال ولا عادي و لا ايه ؟
عارفة اني دوشتك :$

[moon_light]

بصى المقابله الى هتروحيها دى هتبقى عشان تيسى وزن وطول
ويشوفك مناسبه ولا لا انا كنت رايحاها عادى بالطو وبوظ وبنطلون جينز وكان كل البنات رايحين عادى
روحى عادى الفومال هيبقى فى الفاينال ان شاء الله
بالنسبه للامتحان سهل هو بيزنس انجليش
بيتكون من جوئين
جزء ليتر وجزء تقرير تكتبى مثلا رساله لسنتر عايزه تعرفى معلومات عن حاجه
تقرير فى شركه او فى منتج كده يعنى
هو 45 دقيقه متقلقيش وان شاء الله خير
بالتوفيه ان شاء الله